Information Technology Services (ITS) provides technology support in many College spaces, which are defined below, and during the following times:

Supported College spaces

  • All smart classrooms
  • Colton Chapel, Marquis Dining Hall, and the Wilson Room in Pfenning Alumni Center
  • Meeting rooms with installed technology (e.g., Marlo Room, HR conference room)

Supported times when classes are in session during the fall and spring semesters

  • Monday through Thursday, 8:00 a.m. to 8:00 p.m.
  • Friday, 8:00 a.m. to 4:00 p.m.

All other supported times

  • Monday through Friday, 8:15 a.m. to 4:30 p.m.

ITS support defined

ITS will respond to help requests in supported College spaces, as well as provide assistance setting up equipment or presentations at the start of an event (with advance notice).

If training is needed with the installed equipment, contact the Help Desk at least 7 business days prior to the event to schedule a consultation with someone from ITS. More information about installed technology is available on the ITS website.

If an event requires support beyond what is outlined above (e.g., additional technology is needed, support is needed outside of the hours above), contact the Help Desk as soon as possible to arrange a consultation regarding what third-party options may be available. Fees may apply and ITS cannot guarantee the availability of third-party equipment and/or support.

ITS installs equipment designed to be user-operated and provides training on the use of this equipment.

Room reservations

All reservable space on campus is managed through the Scheduling Office. To reserve space for an event, contact the Scheduling Office at reserve@lafayette.edu or (610) 330-5077, or visit their reservation webpage.

Guest access to the network and smart classroom computers

If a guest requires network access or use of a smart classroom computer, a College sponsor should use the Guest Account Creation Utility to create a temporary login for the guest. These logins are valid for 72 hours from the time they are created.

Audio and video recording

ITS provides training, software, and equipment for faculty, staff, and students to create audio and video recordings, but ITS does not provide audio or video recording services.