As projects are submitted, it may be helpful to consider some of the questions below. Not all questions apply for all projects, but they represent a broad range of considerations that ITS can help project submitters think through.

General Questions

  • What do you hope to accomplish with the proposed project?
  • Who are the key stakeholders and users? Do their goals differ? If so, how?
  • How do the system/software goals map to the department goals or needs?
  • Will the system/software change the way you are doing things now?
  • What will the new system accomplish that is not currently accomplished manually or with other systems/software?
  • Are there other systems/software(s) with which this system/software will interface?
  • Is there any existing system/software documentation?  If so, where?
  • Who else should we talk to?

Current Needs

  • What department/business requirements will this system/software address?
  • What information do you need from this system/software that you don’t have now?
  • Is any of this data currently captured in any other system/software?
  • Is the data and/or functionality shared by others?

Current Problems

  • What problems should this system/software solve?
  • Do you have to do things manually that you would like to automate?
  • Do you have performance problems that need to change?
  • Do you have functional limitations that you’d like to change?

Criteria for Success

  • What is most important for success of the project?
  • What are the training considerations?
  • What resources might be needed (budget, staff, etc)
  • Are there time constraints or deadlines for deploying the system/software?  What are they?
  • Are there any dependencies on other systems/software(s) in completing the system/software?   Please specify.
  • Are there resource constraints in developing the system/software(do we have the in-house expertise we need)?
  • Are there technical constraints to developing this system/software? What are they?

Improving an Existing System

  • Will the new system have additional functionality? What?
  • Will the new system help you be more efficient? To what extent?
  • Will the screens look different? How?
  • What is the risk of not converting the system?
  • What is most important (rank in order of importance):
    • Application is easier to use
    • Application has nicer front-end
    • Application has additional functionality (list)
    • Application is more efficient
    • Application is redesigned to better reflect the business

Criteria for Success

  • What do we need to change to make this project successful?

High-Level Functions

  • What will this system do that is entirely new?
  • Does the current system do things that this system will not do?
  • How do these functions interact with each other?
  • Are there other systems this system will interface with?

Deployment, Usage Constraints

  • What is the time frame for conversion?
  • Are there time constraints in converting the system?
  • Are there any dependencies on other systems in completing the system?