The contact import has been completed. Mail received from December 15 - 27 has been migrated to the new system for all users. Some departmental calendars have not been imported; if your calendar is missing, please contact the Help Desk.

Issues that have been reported and addressed include:

• A Java error on one of the servers caused problems the day after the migration. Configuration tweaks have resolved the problem, and a Java update was applied to the server during the maintenance window on December 31st.
• Some users received the email stating that all of their mail had been migrated before the migration was completed. Those users have had their recent data re-migrated, and all users should now have access to all of their email.
• Calendar and contact imports caused performance problems that resulted in problems adding attachments to email in Outlook and Webmail for some users. The import process has been modified to rectify the issue and is now complete.
• A certificate error for Webmail users was addressed during the December 31st maintenance.

Current known issues remaining include:

• Some users are still experiencing problems with their Outlook configuration. Please contact the Help Desk if your Outlook client is not working properly. If you need immediate access to your email or calendar, try Webmail.
• Users with departmental shared calendars may encounter problems recreating share permissions. If you need assistance with this, please contact the Help Desk.

If you have any concerns or questions, please contact the Help Desk. ITS staff are working hard to address remaining issues as they arise.

For more information, please see the Zimbra upgrade page. For help with the new Webmail interface, see the Zimbra Webmail Basics page.