Banner Self-Service Help
What is the L-Number?
You use your L-Number to login to Banner Self-Service. The L-Number for current students and employees is the number on the front of your Lafayette ID card, but with an uppercase L in place of the initial 9. For example, if the number on the front of your ID is 912345678, your L-Number would be L12345678; this is the number to enter in the User ID box for the Banner Self-Service login.
PINs – whom to contact
Prospective Students
PINs for prospective students are issued by the Admissions office, 118 Markle Hall, 610-330-5100.
The Lafayette ID (L-Number) and PIN can be found in the acknowledgment letter mailed to you after receiving your application.
In the event you lose or forget your ID and/or PIN, please contact the Admissions office at forgotpin@lafayette.edu. Be sure to include your full name, Lafayette ID (if known) and your date of birth.
The Admissions Office cannot accommodate PIN reset requests by telephone.
Returning Students
PINs for new and returning students are issued by the Registrar’s Office, 215 Markle Hall, 610-330-5090.
Changing your PIN periodically is highly recommended. (See the instructions below.)
Employees
PINs are issued by the Office of Human Resources, 12 Markle Hall, x5060
Faculty receive their PIN during their faculty orientation; administrators and staff receive a PIN during new employee orientation. Changing your PIN periodically is highly recommended. (See the instructions below.)
PINs – how to change
- Log in to Banner Self-Service.
- Select Personal Information from the Main Menu.
- Select Change PIN. The Change PIN page appears, showing a data entry field for the old PIN, and separate spaces for the new PIN and the new PIN verification.
- Enter the old PIN in the "Enter Old PIN" field.
- Enter the new PIN in the "Enter New PIN" field.
- Enter the new PIN again in the "Re-Enter New PIN" field.
- Click the [Change PIN] button to save your changes.
If you click the "Reset" button, any information you have entered into the fields will be deleted.
PINs – how to reset a forgotten PIN
- Enter your ID number in the "User Id" field on the Banner Self-Service login page.
- Click the [Forgot PIN?] button.
- Enter the answer to the security question that you created. (see Security Question and Answer section below for details.)
- Click the [Submit Answer] button.
If the correct answer is supplied, log in will be allowed, but you will be prompted to reset your PIN to a new value.
Security Question and Answer
The first time you access the Banner Self Service product, you will be prompted to enter a security question and answer. This challenge and response sequence will be used in the event that you forget your PIN.
It is highly recommended that you periodically change your security question and answer. Do the following to modify:
- Log in to Banner Self-Service.
- Select Personal Information from the Main Menu.
- Select Change Security Question. The Security Question and Answer page appears, showing the old question and answer, and separate spaces for the new question and answer.
- Enter the new question in the "New Question" field.
- Enter the corresponding answer in the "New Answer" field.
- Click [Submit]; to save your changes.
If you click the [Reset] button, any information you have entered into the fields will be deleted.
Problems – PIN and/or Security Question/Answer
- Prospective Students: contact the Admissions office, 118 Markle Hall, 610-330-5100
- Returning and New Students: Contact the Registrar’s Office, 215 Markle Hall, 610-330-5090.
- Employees: Contact the Office of Human Resources, 12 Markle Hall, x5060.

