Getting Help
ITS provides support for all computing activity on campus through the Lafayette College Help Desk, the hardware shop, one-on-one consultations, and this Website.
Help documentation on the ITS Website can be found in a variety of formats and is organized into the following areas:
- The Help Topics area organizes help documentation by specific computing topics, e.g., email, passwords, viruses, etc.
- FAQs seeks to provide answers to Frequently Asked Questions about computing at Lafayette.
- The How-To area provides information on how to accomplish specific tasks, e.g., how to do a mail merge in Word, how to configure your email client, etc.
- Workshops lists upcoming instructional sessions offered by ITS.
- Computer & Software Sales provides links to vendors who offer special pricing to Lafayette students and employees.
Not sure where to look? A single help document can be accessed via multiple routes, for example, links to a document on configuring your email client can be found in the email-related Help Topics, as an answer to the FAQ "how do I configure my email client?", and as an email "How-To".

