The process for initiating creation and termination requests for ITS-supported system accounts was implemented in Summer 2006.

This process is used for all new hires, transfers, retirements, and terminations, and applies to all part-time, temporary, and non-paid positions.

The account creation and termination process is triggered when documentation is submitted to Human Resources (for staff) or to the Provost’s Office (for faculty). Documentation for new hires should include the following information and should be submitted a minimum of 10 working days prior to the employee start date.

  • Employee Campus Address
  • Employee Campus Phone
  • Supervisor/Department Head Name
  • Supervisor/Department Head Email Address
  • Whom the new hire is replacing or if this is a new position
  • Blackboard Access [y/n]
  • Internet Banner Access [y/n]
  • Evisions Access [y/n]
  • FOCUS Access [y/n]
  • Discoverer Access [y/n]

Once Human Resources or the Provost’s Office receives the appropriate documentation a payroll authorization is created and ITS is notified. For new hires, ITS will create email and Network ID accounts. Accounts for Blackboard, Banner, and Banner-related systems access will be created if requested and appropriate. ITS will also arrange to evaluate and address desktop system needs for the new employee.

Department heads or hiring supervisors will be notified via email once access for the new hire has been established. The email will include account names and passwords (and how to change them), explain the access granted, and provide pointers to additional information and/or assistance. The department head or hiring supervisor should communicate this information to the new hire as soon as possible.

In cases of termination, transfer, or retirement the process is similar. Once Human Resources or the Provost’s Office has been notified, a payroll authorization is generated and ITS takes the appropriate action. Department heads/supervisors will be notified via email once access has been terminated. This email may also include information that should be shared with the employee. This process is used for all terminations, including part-time, temporary, and non-paid positions.

Note that the Help Desk no longer accepts new-hire, transfer, retirement, or termination notifications. Access to campus systems cannot be granted or terminated until Human Resources or the Provost’s Office receives the appropriate documentation, prepares the necessary payroll authorization, and submits it to ITS.

7/28/08